The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or gone and can adjust temperatures to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy company for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either hook it up without help or contact a HVAC specialist like Jack's Heating, Cooling, Stoves & Fireplaces. If you’re installing it yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem as the thermostat can get enough power from other heating and cooling wires.

In some cases, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t receive adequate juice, Nest says you might run into some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is making weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly on, won’t turn on or turns off and on frequently in a short period of time.

You might worry something is wrong with your heating and cooling system, but if you just installed the Nest, we advise you check your thermostat right away. This is especially true if the weather is temperate, and you haven’t been relying on your heat or air conditioning frequently.

Our Pros Can Resolve Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting without help but can’t fix the problem, a smart thermostat specialist including one from Jack's Heating, Cooling, Stoves & Fireplaces can assist you. We can identify the problem and install a C-wire, if necessary.

Smart thermostats like the Nest are created to make your life simpler, with automatic energy-efficient programming and the ability to keep an eye on temps while you’re away from home. It’s a frustrating experience when yours won’t work like it should, but our heating and cooling specialists at Jack's Heating, Cooling, Stoves & Fireplaces can fix the issue in no time.

If you’re running into unexplained heating and cooling behavior with your new Nest, call us at 308-762-1613 to request your appointment today.