The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or gone and can change temps to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy company for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it on your own or hire a HVAC professional like Jack's Heating, Cooling, Stoves & Fireplaces. If you’re installing it yourself, you’ll notice a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback because the thermostat can draw ample power from other heating and cooling wires.

In some cases, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is a step up from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get enough power, Nest says you might run into some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is making strange noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly on, won’t turn on or turns off and on frequently in a short period of time.

You could think something is wrong with your heating and cooling system, but if you just got the Nest, we advise you check your thermostat right away. This is especially pertinent if the weather is mild, and you haven’t been relying on your heat or air conditioning much.

Our Professionals Can Resolve Nest Thermostat Problems

If you’ve attempted Nest thermostat troubleshooting on your own but can’t repair the dilemma, a smart thermostat specialist including one from Jack's Heating, Cooling, Stoves & Fireplaces can support you. We can diagnose the issue and put in a C-wire, if needed.

Smart thermostats including the Nest are designed to make your life simpler, with automatic energy-efficient programming and the ability to keep an eye on temps while you’re on the go. It’s a frustrating experience when yours won’t work properly, but our heating and cooling specialists at Jack's Heating, Cooling, Stoves & Fireplaces can resolve the issue quickly.

If you’re experiencing strange heating and cooling behavior with your new Nest, reach out to us at 308-762-1613 to request your appointment now.