The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or gone and can adjust temperatures to help you save even more.
The Nest works with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to check with your energy provider for valuable rebates, because you could be able to get a Nest for free or close to it.
Once you’ve confirmed it’s compatible, you can either hook it up yourself or contact a HVAC specialist like Jack's Heating, Cooling, Stoves & Fireplaces. If you’re wiring it on your own, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue since the thermostat can draw ample power from other heating and cooling wires.
In some cases, your heating and cooling system might need that C-wire. And here’s why.
Why Your Nest Keeps Losing Power and Other Problems
The Google Nest Thermostat is better than outdated programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and run your heating and cooling system.
8 Common Nest Thermostat Issues
If it can’t draw ample electricity, Nest says you might have some of these troubles:
- Bad battery life.
- Thermostat motion sensing won’t work.
- Your thermostat sometimes disconnects from Wi-Fi.
- Your system unexpectedly turns on or off, or won’t stop running.
- Your system is making weird noises, including chattering, stuttering, clicking or thumping.
- Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
- There is a delay notification on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
- The system fan is always on, won’t turn on or turns off and on repeatedly in a short period of time.
You may worry something is wrong with your heating and cooling system, but if you just got the Nest, we recommend you check your thermostat right away. This is especially pertinent if the weather is moderate, and you haven’t been using your heat or air conditioning frequently.
Our Specialists Can Fix Nest Thermostat Issues
If you’ve tried Nest thermostat troubleshooting by yourself but can’t solve the problem, a smart thermostat professional like one from Jack's Heating, Cooling, Stoves & Fireplaces can provide support. We can pinpoint the problem and install a C-wire, if necessary.
Smart thermostats including the Nest are made to make your life easier, by automatic energy-efficient programming and the ability to keep an eye on settings while you’re out. It’s a time-consuming experience when yours won’t run correctly, but our heating and cooling specialists at Jack's Heating, Cooling, Stoves & Fireplaces can fix the trouble in no time.
If you’re experiencing strange heating and cooling behavior with your new Nest, reach out to us at to schedule your appointment right away.