What To Do When the Heat Goes Out

March 08, 2017

Call it Murphy’s Law, or maybe just a little unluckiness, but we sometimes see heat pump troubles in Alliance during the winter time, when they’re needed the most to keep you toasty. While you know the team at Jack's Heating, Cooling, Stoves & Fireplaces will forever be there ASAP when you require us for a heat pump repair, there are some things you can do to ensure a repair is necessary and save yourself some money if it’s not. We’ve gathered this checklist of things to test before you give us a call.

  1. It may sound ridiculous, but make sure everything is turned “on”. We’ve been to several calls only to find the thermostat or the heat pump itself is set to off.
    • Is the thermostat switched to heat? If yes, raise the temperature by five degrees to test if it turns on.
    • If everything looks correct, test your heat pump switch (if it has one) and inspect the fuses and circuit breaker that protect the extra heating element (if it has one).
  2. If the heat pump still hasn’t kicked on, revisit your thermostat.
    • Try replacing the battery, if it has one.
  3. Is an impasse causing your heat pump to not work?
    • Check your air filters inside your air handler to ensure they’re not jamming things up.
    • Are your room heating registers open and unobstructed?

If you’ve moved through this checklist and you still need a heat pump repair, call Jack's Heating, Cooling, Stoves & Fireplaces at 308-646-3827 and we’ll return your home back to the toasty and cozy place you expect this time of year.